AMO Computer Services’ Managed Services

Your business relies on your IT systems and you have invested in hardware, software and training to ensure it meets your needs. AMO Computer Services has a remote management toolset that monitors and alerts across your whole network delivering availability to your business.

Workstations:

·         MS patches delivered automatically

·         Hardware Monitoring

·         Software maintenance

·         Security monitoring

·         Remote control allowing us to take over and manage problems without the expense or time element of site visits

Servers:

·         Automated patching

·         Hardware monitoring

·         Software maintenance

·         Security monitoring

·         Exchange Server monitoring ensuring availability of the email service

·         SQL monitoring delivering optimum performance of your database applications

·         Backup monitoring alerting and testing

·         RAID status monitoring

Network:

·         Router monitoring

·         UPS status monitoring and alerts

·         Printer/copier toner, ink and copy count

Helpdesk:

IT issues are expertly managed off site until resolved. The system delivers an audit trail and where required reports on tickets raised and in this way generates a knowledge base of how IT is performing in your business.

Reporting:

Delivering reports on your IT infrastructure, how it is performing and what it will do, in plain English delivered directly to you the decision maker.